Submit a Warranty Claim
2-Year International Warranty
Every Atelier timepiece is backed by a 2-year international warranty for confidence from the first wear.
Your watch is covered against manufacturing defects relating to the movement, hands, crown, bezel, case, bracelet, and assembly under normal use. Each piece is inspected before shipping from Melbourne to ensure it arrives ready to wear.
If an issue occurs, contact Atelier with your order number and we will guide you through the inspection, repair, or replacement process.
Warranty does not cover scratches, normal wear, accidental damage, impact damage, unauthorised modifications, or water damage caused by the crown not being properly secured.

Jack - Atelier Melbourne
From the founder
Thank you for supporting Atelier Melbourne. As a small independent brand, every order means more to us than you might realise. We’re incredibly grateful that you’ve chosen to be part of our journey and hope you enjoy wearing your Atelier timepiece for years to come.
Jack, Founder of Atelier Melbourne